Nucleus Colony Outstanding Balance
Outstanding Balance — Nucleus Colonies
Card payment option for settling the remaining balance on your nucleus colony order.
Includes card processing fees. Bank transfer remains the preferred method.
What This Payment Is For
This product is used to settle the outstanding balance on your nucleus colony order.
It is not a standalone product and should only be purchased if you have already placed a deposit and been instructed to complete payment.
Payment Breakdown
| Description | Amount |
|---|---|
| Outstanding balance | £280.00 |
| Card processing fee | £5.60 |
| Total payable | £285.60 |
The additional fee reflects the cost of accepting card payments.
Preferred Payment Method
Our preferred method of payment is bank transfer (BACS), which avoids processing fees and keeps costs lower overall.
This card payment option is provided for convenience where required.
When to Make Payment
- Payment is typically requested around two weeks before dispatch
- If your bees are ready sooner, payment may be required immediately
- We will contact you directly before this stage to confirm timing
Order Matching
To ensure your payment is correctly allocated:
- Use the same name and details as your original order
- Include your order number where possible
- Contact us if anything has changed
Important Notes
- This payment confirms your order and secures your nucleus colony for dispatch
- Dispatch dates remain subject to colony development and weather conditions
- You will be contacted to confirm final arrangements prior to dispatch
Frequently Asked Questions
Can I pay by bank transfer instead?
Yes. Bank transfer is our preferred method and avoids the card processing fee. Details will be provided on your invoice.
Why is there a fee for card payments?
Card providers charge a transaction fee on each payment. This fee is passed on only when using this payment method.
Do I need to complete this payment now?
Only complete payment once instructed. We will contact you when your bees are approaching readiness.
What happens after I pay?
Your order is confirmed as fully paid. We will then finalise dispatch timing and contact you with delivery details.
Delivery Policy — Honey & Beeswax Products
We offer free local delivery across Dorset, convenient collection from our base in Owermoigne, and nationwide delivery with Royal Mail Tracked services for all honey, candles, and beeswax products.
Local Delivery (Free)
- Free doorstep delivery is available in Owermoigne, Moreton, Wool, Warmwell, Broadmayne, Dorchester, and Weymouth.
- Orders are personally delivered by our beekeepers, usually within 2–3 working days of purchase.
- Collection from Owermoigne can also be arranged at no extra cost.
Nationwide Delivery (Royal Mail Tracked 24 & 48)
We ship UK-wide using Royal Mail Tracked 24 (aims for next-day delivery) and Tracked 48 (aims for two-day delivery).- Orders are typically dispatched the next working day after purchase.
- Every parcel includes end-to-end tracking with email or text updates.
- Postage is calculated automatically at checkout based on total parcel weight and size.
Packaging & Handling
- All orders are carefully packaged by hand to ensure your items arrive safely.
- Honey jars are packed with impact protection to prevent breakage.
- Candles and beeswax blocks are cushioned with recycled or biodegradable materials.
- During warmer months, dispatch may be adjusted to avoid heat-related softening or melting of beeswax.
General Notes
- Honey is a perishable food product and therefore non-returnable, but we will replace or refund any items that arrive damaged or faulty.
- Beeswax products are non-perishable and may be returned if unused and in original condition within 14 days of delivery.
- If your order arrives damaged, incomplete, or delayed, please contact us within 48 hours and we’ll resolve it promptly.
- Every order supports sustainable, small-scale beekeeping on the Jurassic Coast of Dorset — thank you for choosing to buy directly from the beekeeper.
