Privacy policy

Privacy Policy

Last updated: November 21, 2024

This Privacy Policy describes how Jurassic Bees (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jurassicbees.co.uk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use personal information to:

  • communicate with you

  • provide and improve the Services

  • comply with legal and regulatory obligations

  • enforce applicable terms and conditions

  • protect and defend our business, rights, and customers

What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you provide to us may include:

  • Contact details such as name, address, phone number, and email address

  • Order information such as billing address, delivery address, payment confirmation, and order history

  • Account information such as login credentials and security-related details

  • Customer support communications and correspondence

You may choose not to provide certain information, but this may limit your ability to use some Services.

Information We Collect About Your Usage

We may automatically collect information about how you interact with the Services (“Usage Data”) using cookies and similar technologies.

This may include:

  • IP address

  • browser and device information

  • pages viewed and interactions with the Site

Information We Obtain from Third Parties

We may receive personal information from third parties, including:

  • Shopify and related ecommerce service providers

  • Payment processors handling transactions on our behalf

  • Analytics and marketing partners

Any information received from third parties is treated in accordance with this Privacy Policy.

Livestock Records and Legal Obligations (National Bee Unit)

When you purchase live bees, nucleus colonies, or queens, we are legally required to maintain records relating to livestock movements and ownership.

This includes:

  • Name and address of the purchaser

  • Apiary or delivery location

  • Date of sale, collection, or delivery

  • Type and quantity of livestock supplied

These records are retained to:

  • comply with statutory requirements

  • support inspection and traceability by the National Bee Unit (NBU) and other competent authorities

  • assist with disease control, biosecurity, and statutory reporting

Lawful basis

The lawful basis for processing this data is compliance with a legal obligation under Article 6(1)(c) of UK GDPR.

These records are not used for marketing purposes and are disclosed only where required by law or regulatory inspection.

How We Use Your Personal Information

Providing Products and Services

We use personal information to:

  • process payments and fulfil orders

  • arrange delivery or collection

  • manage customer accounts

  • provide customer support

Marketing and Advertising

We may use personal information to send promotional communications and show advertising.
Where required, this is done on the basis of consent or legitimate interests under GDPR.

You may opt out at any time.

Security and Fraud Prevention

We use personal information to protect against fraud, abuse, and unauthorised access.

Communication and Service Improvement

We use personal information to respond to enquiries and improve our Services.

Cookies

We use cookies to operate and improve our Site, analyse usage, and support marketing activities.

For details on Shopify cookies, see:
https://www.shopify.com/legal/cookies

You may manage cookies through your browser settings.

How We Disclose Personal Information

We may disclose personal information:

  • to service providers acting on our behalf

  • to payment processors and fulfilment partners

  • where required to comply with legal or regulatory obligations

  • in connection with a business transaction

We do not sell personal information.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We take reasonable steps to protect personal information, but no system is completely secure.

Retention periods depend on the purpose of processing:

  • Order and account records are retained as required for tax and contractual purposes

  • Livestock movement records are retained as required for NBU inspection and statutory compliance

  • Marketing data is retained until consent is withdrawn or no longer required

Your Rights

Depending on your location, you may have rights including:

  • access

  • correction

  • deletion

  • restriction

  • data portability

  • objection to certain processing

Requests can be made using the contact details below. We may need to verify your identity before responding.

Complaints

If you have concerns about how we process personal information, please contact us.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).

International Users

Your personal information may be processed outside your country of residence using appropriate safeguards, including standard contractual clauses where applicable.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Jurassic Bees
Email: jurassicbees@outlook.com
Address: 2 Chilbury Gardens, Owermoigne, ENG, DT2 8HR, GB

For the purposes of UK data protection law, Jurassic Bees is the data controller of your personal information.